When Poor Customer Service Leaves a Bad Taste in Your Mouth (Ep. 135)

Our journey home began with thunderstorms in New York, leading to our flight being canceled. We found ourselves in long lines, trying to rebook our flights and figure out what was happening with our baggage. Despite the airline’s efforts, they were unable to locate our luggage, causing us to wait for a total of 35 […]

When Customer Service Leaves a Bad Taste in Your Mouth (Ep.135)

In this episode of Life Unlimited, Larry Heller, CFP®, CDFA shares his story about his experience with a notable airline company and how his situation could have been made better with one simple thing: communication. Watch the Video Version Listen to the Audio Version Life happens – plans get changed, good weather turns to bad, […]